How We Rate Casinos
At Oxibet, we evaluate Canadian online casinos using a comprehensive methodology to help players make informed decisions. Our ratings are based on rigorous testing and analysis across multiple criteria, updated regularly to reflect current standards in 2026.
Licensing & Regulation
Licensing and regulatory compliance is our top priority. We verify that casinos hold valid licenses from recognized jurisdictions including:
- Malta Gaming Authority (MGA)
- United Kingdom Gambling Commission (UKGC)
- Curaçao eGaming Licensing Authority
- Local Canadian provincial licenses where applicable
Casinos without verifiable licensing from reputable regulators receive significantly lower ratings, regardless of other features.
Game Selection & Software Providers
We assess the breadth and quality of gaming offerings, including:
- Slot machine variety and themes
- Live casino games (blackjack, roulette, baccarat)
- Table games (poker, craps, keno)
- Software provider reputation (Evolution, Microgaming, Pragmatic Play, etc.)
- Game performance, graphics quality, and fairness certification
A diverse portfolio of games from established providers indicates a well-maintained and trustworthy platform.
Bonus Terms & Wagering Requirements
We carefully review all promotional offers and their conditions:
- Clarity and transparency of terms and conditions
- Reasonable wagering/rollover requirements (we prefer 30x or lower)
- Fair maximum cashout limits
- Game restrictions and contribution rates
- Expiration dates and time limits on bonus usage
Casinos with hidden clauses or unrealistic wagering requirements receive lower scores for this criterion.
Payment Methods & Withdrawal Speed
We evaluate the convenience and efficiency of financial transactions:
- Multiple payment options (credit cards, e-wallets, bank transfers, cryptocurrency)
- Withdrawal processing times (we prefer 24-48 hours)
- Absence of hidden fees or charges
- Security of payment processing
- Support for major Canadian payment methods
Fast, flexible, and secure payment options are essential for player satisfaction.
Customer Support
Quality customer service significantly impacts the player experience. We assess:
- 24/7 availability of live chat support
- Email and telephone support channels
- Average response times
- Staff knowledge and professionalism
- Support for Canadian players and time zones
Responsiveness and helpfulness during player inquiries are crucial rating factors.
Mobile Experience
As mobile gaming continues to dominate, we evaluate:
- Responsive website design across devices
- Dedicated iOS and Android applications
- Game library availability on mobile platforms
- Loading speeds and overall performance
- User interface intuitiveness on small screens
A seamless mobile experience is increasingly important for modern casino players.
Responsible Gaming Tools
We prioritize player protection and mental health:
- Deposit limits and betting limits
- Self-exclusion programs
- Cooling-off periods
- Reality check reminders
- Links to Canadian gambling addiction resources
- Clear responsible gaming policies
Comprehensive responsible gaming features demonstrate a casino's commitment to player welfare.
Our Rating Scale
We rate casinos on a scale of 1 to 10, with the following guidelines:
- 9-10: Excellent - Top-tier casino meeting or exceeding all criteria
- 7-8: Very Good - Strong performance across most categories with minor areas for improvement
- 5-6: Good - Solid offering with some notable strengths and weaknesses
- 3-4: Fair - Significant issues in one or more categories; proceed with caution
- 1-2: Poor - Major concerns regarding safety, licensing, or player protection; not recommended
Each criterion is weighted according to its importance to player safety and satisfaction. A casino's overall score reflects our holistic assessment of the platform in 2026.